For countries outside of the United States or Canada.
You may choose one of four payment options which have to be carefully followed
if you would like to purchase goods shipped to an international address:
1. Pay online with your credit card:
Step 1) Check to see if we ship to your country.
We only ship to the following countries:
If your country is not listed, then unfortunately we can not process your order with a credit card.
Step 2) Use your billing address for your shipping address.
Due to the fact our Address Verification System does not work on international addresses, we
can only ship to the billing address. If you wish to have a separate shipping and billing addresses, you will have to use one
of the two other payment options discussed below.
Step 3) Enter your billing address exactly as your bank has it on file.
We are required to verify the accuracy of the billing address.
Step 4) Enter your credit card issuing bank's phone number on the back of the card..
If we can
not confirm the address with your bank over the phone, we will not process the order and it will be canceled.
Note: If these steps are not followed exactly, your
order will not be processed even if you get an approval code while checking out.
2. Pay online through PayPal.
Step 1) Send us your order details.
Proceed to add items to your cart and use the checkout process. If your Country is not listed,
use the closest Country listed in the "Country" field and place both your State/Province and Country all in the "State/Province"
field. Complete checkout steps 1, 2, and 3. Proceed to the final step 4, and simply exit (do not enter credit card information).
Your order information will all be saved and recorded. Please contact us with your name
to let us know you placed your order, and inform us that you intend to complete your order through PayPal. We will then send you a
confirmation email that will contain your order number.
Step 1) Obtain a confirmation email and order number.
Please contact us with your name to let us know you placed your
order, and tell us that you intend to complete your order through PayPal. We will then send you a confirmation email that we received
your order and you will be issued an order number.
Step 3) Login to your PayPal account and send payment to
DY Jewels.
Go to http://www.paypal.com and login to your PayPal account. If you do not have a PayPal account
and would like to register for one, click here to sign
up for one.
In your account profile, click the "Send Money" tab at the top of your page. Enter in the following information for the
fields in the form:
Recipient's Email: sales@dyjewels.com Amount: Amount specified while checking out, including shipping cost if any. Type: Goods (non-auction) Subject: Order #XXXXXXXXXX (refer to the confirmation email we sent you). Note: Any notes you wish to enter.
Once we get confirmation from PayPal your payment has been made, your item(s) will be shipped.
Note: Any funds which have been transferred by echeck or marked "uncleared"
will not be shipped until the funds are verified to be "cleared."
3. Mail in a money order or certified check:
Step 1) Send us your order details.
Proceed to add items to your cart and use the checkout process. If your Country is not listed,
use the closest Country listed in the "Country" field and place both your State/Province and Country all in the "State/Province"
field. Complete checkout steps 1, 2, and 3. Proceed to the final step 4, and simply exit (do not enter credit card information).
Your order information will all be saved and recorded. Please contact us with your name
to let us know you placed your order, and inform us that you intend to complete your order through PayPal. We will then send you a
confirmation email that will contain your order number.
Step 1) Obtain a confirmation email and order number.
Please contact us with your name to let us know you placed your
order, and tell us that you intend to complete your order through PayPal. We will then send you a confirmation email that we received
your order and you will be issued an order number.
Step 3) Obtain your draft in the correct amount and name.
Make payment out to "DY Jewels". The amount should be the sum of all the item(s) you
wish to purchase and a charge of $22.00 for International shipping. Please be sure the currency is in US dollars.
Step 3 ) Mail in payment.
Send your payment and a copy of the email correspondence to:
DY Jewels
PO Box 1684
Canyon Country, CA 91387
Once the draft is received and validated by our bank, your item(s) will
be shipped.
Please note: Money drafts made in some countries may
be held up to 4 weeks to be cleared. Please check with your financial institution for details.
4. Send a wire transfer
Step 1) Send us your order details.
Proceed to add items to your cart and use the checkout process. If your Country is not listed,
use the closest Country listed in the "Country" field and place both your State/Province and Country all in the "State/Province"
field. Complete checkout steps 1, 2, and 3. Proceed to the final step 4, and simply exit (do not enter credit card information).
Your order information will all be saved and recorded. Please contact us with your name
to let us know you placed your order, and inform us that you intend to complete your order through PayPal. We will then send you a
confirmation email that will contain your order number.
Step 1) Obtain a confirmation email and order number.
Please contact us with your name to let us know you placed your
order, and tell us that you intend to complete your order through PayPal. We will then send you a confirmation email that we received
your order and you will be issued an order number.
